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GM Programs > Optimum Used > 24 Hour Roadside Assistance
24-Hour Roadside Assistance
Whether you've locked your keys in your car, had a flat tire, or simply run out of gas, it's good to know that help is only a phone call away. All Optimum Vehicles feature 3 months or 5,000 kilometres (whichever comes first) of 24-hour roadside assistance. That includes trip interruption coverage and a convenient trip routing service to help you quickly find your way. And that means peace-of-mind motoring wherever the road might lead.
Your Optimum Used Vehicle Limited Warranty includes Roadside Assistance with coverage equal to the warranty period of time or warranty distance (whichever comes first).
If a vehicle is still within the manufacturer's New Vehicle Limited Warranty period, it's covered by GM Roadside Assistance. By calling 1 800 268 6800 a service operator is dispatched to the scene. Should this service not remedy the problem, the vehicle will be towed to the nearest GM Dealership or GM authorized repair facility. In addition, a winching service is provided to pull your vehicle out of mud and snow, up to a maximum benefit of $100 per occurrence.
If an Optimum Vehicle is a non-General Motors vehicle and is still within the manufacturer's warranty period, you are covered by that manufacturer's Roadside Assistance Program, if any.
Note: If the manufacturer of your non-GM vehicle, which is still within the manufacturer's warranty period, does not offer a Roadside Assistance Program, General Motors will provide 3 months or 5,000 kilometres, whichever comes first, of GM Roadside Assistance from the date of vehicle purchase of the Optimum Vehicle.
If an Optimum Used Vehicle has less than 3 months and 5,000 km of remaining Manufacturer's New Vehicle Limited Warranty, General Motors will provide 3 months or 5,000 km, whichever comes first, of GM Roadside Assistance from the date of purchase of the Optimum Used Vehicle.
If your vehicle is disabled and you are a minimum of 250 kilometres from home, a Trip Interruption reimbursement allowance will be provided to help pay for:
- Reasonable expenses (meals and lodging) up to a maximum of $175 per day, and/or
- Alternate transportation up to a combined maximum of $500 per incident
All Roadside Assistance Plans also include a no-charge Trip Routing Service, providing you with:
- Suggested travel routes
- Points of interest
- Maps
Exclusions:
Roadside Assistance and Trip Interruption coverage doesn't apply to:
- Vehicles operated off-road
- Fines or impound towing charges caused by a violation of local, municipal, Provincial or Federal law
- The mounting, dismounting or changing of snow tires, chains or other traction devices
- Disablement or services resulting from physical damage to your vehicle
- Total or partial theft of your vehicle
- Expenses that are covered under any other program
