Automotive Sales Consultant

Barry Cullen Chevrolet Cadillac is in search of a professional Automotive Sales Consultant to join our successful team. For over 50 years our dealership has been a leader in the Guelph community and continues to deliver an exceptional customer experience.

Skills Required

• Knowledge of sales procedures, processes, and follow-up
• Ability to receive customers
• Ability to effectively relate to customers of all backgrounds and to focus on customer enthusiasm
• Knowledge of company products (prices, models, series, options, warranties, vehicle maintenance, colors, standard equipment, specifications)
• Ability to network, follow up on prospects, and ask for referrals
• Ability to counsel customers (regarding their likes, dislikes, needs)
• Valid driver's license with a clean abstract
• OMVIC Certification (required by start date)
• Fluency in English is required. Written and oral fluency in other language(s) is an asset

Position Summary

• Is focused on the process of understanding and meeting customer needs.
• Must have basic knowledge of automotive systems and thorough knowledge of prices, models, series, options, and other variations of the manufacturer's products.
• Should know much about competitors' products and prices.
• Should demonstrate sensitivity toward customers and a strong interest in exceeding customers' expectations.
• Must have polished communication skills with customers, including the ability to present the dealership’s products and to pinpoint customers' needs by interviewing and questioning.
• Must calculate cost allowances, fees, taxes, and down payments to arrive at the price of a vehicle.
• Must work with the Sales Manager in completing sale contracts that meet customers' needs.
• Is capable of addressing customer hesitation and resistance.
• Presents a positive image of the dealership, both in mode of dress and in helpful and friendly attitude.
• In conjunction with the Sales Manager, determines personal sales goals and the methods by which those goals will be met, which affords the Sales Consultant a structured method of building a clientele and achieving success.
• Works systematically not only in the sales process but also in the process of handling the many administrative requirements of the position (e.g., paperwork, plans, reports, and the maintenance of a prospect and owner follow-up system).

What the Worker is Like

• May be hired with no prior sales experience or might come to the dealership with a background in insurance, real estate, or other retail sales.
• Must have a positive attitude and bearing.
• Comes to each prospective sale with the same smile and engaging nature.
• Genuinely enjoys customers and engages them in purposeful conversations that gather information important to a sale, and probes for possible alternative suggestions and ideas.
• Works readily with numbers and can discuss the company's products with accuracy and assurance.
• While capable of working with a Sales Manager, is an accomplished self-manager when it comes to using time productively.

What the Work is Like

• Entails knowing the entire dealership thoroughly, department to department.
• Involves continual learning about new approaches to sales, new information regarding products, new administrative efficiencies, and customers.
• Requires building strong interdepartmental relationships, particularly with the Business Department and Financial Services, and paying close attention to the requirements of those departments within the process of selling.
• Involves risk and satisfaction, long hours, and much teamwork.

About us

Barry Cullen Chevrolet Cadillac is a family-owned business that has been in operation since 1969. From his days as an NHL player with the Leafs and Red Wings Barry knew that to have a successful business, he had to build a strong team focused on customer service. At Barry Cullen Chevrolet Cadillac, we are proud of the people we hire. They are the reason that we offer one of the best car shopping and servicing experiences around.

Our employees enjoy a culture of respect and integrity, and we provide a rewarding, respectful and energizing environment. It is an inclusive culture based on trust, integrity, humility, and passion. Our employees are creative, anticipatory, and have a tremendous sense of urgency. We strongly believe that there is a direct correlation between the quality of our customers’ experience and the supportive relationships that we have with our team.

If you are fun and energetic, looking for an opportunity to grow personally and professionally then we are interested in talking to you!